這裏是壹些關於售貨員和顧客常用的對話,售貨和退貨的內容,裏面相關的物品名詞,妳只要進行替換,就可以解決妳在銷售時所需要的基本語言。 Can I help you? (我能幫妳嗎,)需要幫忙嗎? Yes, I’m looking for something to wear to a formal party. 是的,我在找壹件能夠穿到正式晚會上的禮服。 What size do you wear, ma’am? (Sir.) 妳穿什麽樣尺寸的衣服呢。女士,(先生 (對方回答) An eight or a ten. 八號,或者10號 Let me show you what we have. 讓我給妳看看我們都有什麽樣的衣服 This dress is very beautiful. 這條裙子很漂亮。 It’s the latest fashion from Paris. 這是來自於巴黎的最新的時裝 What about this skirt here? 妳看這兒,這件短裙如何? Good choice. 妳很有眼光, You could try it on 妳可以穿上它試試。 Let me try it on. 讓我試試 Where’s the dressing room? 試衣間在那裏? Right over here. 就在那裏 you look wonderful. 妳看起來很美 It looks good on you 這件衣服很適合妳 Really? Isn’t the skirt a bit too long? 真的嗎,對我來說難道這件裙子不是太長了嗎? We could always make it shorter for free. 我們可以免費把它改短 That’s true. How much is it? 那倒是的,這件裙子多少錢? The skirt is $125. 這件裙子$125 Oh. That's a little too expensive. 哦,有點太貴了。 but don't you think you deserve for this skirt. 但是妳不覺得妳很值得買它嗎, it makes you beautiful and dignity 她襯托得妳美麗而高貴 Maybe you want try this one 也許妳可以試試這件 it's on sale 大減價 it is the lowest price 這是最低價格了 And the blouse is on sale for only $69. 這件襯衣大減價,只有$69 Okay, I’ll take it! 好吧,我要它了 退貨returns 顧客 I bought these pants here the other day, 前幾天我在這裏買了這條褲子 but they’re too big. I’d like to return them. 但是這條褲子太大了,我想退貨。 售貨員 Do you have your receipt with you? 妳有發票嗎? 顧客 Sure, here you go. 當然,在這裏。 售貨員 Sir, these pants were on sale. 先生,這條褲子是銷價出售的。 We don’t take returns on sale items. 我們不接受銷價出售的物品的退貨。 顧客 How about a store credit? 妳們商店的信譽和保證呢? 售貨員 I’m afraid there are no returns at all on sale merchandise. 恐怕根本就沒有接受銷價商品退貨這壹款。 I’m sorry, there is nothing we can do. 很抱歉,我們幫不了妳。
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